TERMS AND CONDITIONS

Welcome to GM pilateshape. By accessing our services, you agree to the following Terms and Conditions. Please read them carefully.

Acceptance of Terms

  • By using our services or facilities, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Membership and Class Packages

  • Memberships: All memberships are non-transferable and must be used by the member only. Memberships may have specific terms regarding duration and usage.
  • Class Packages: Class packages have an expiration date, which will be specified at the time of purchase. Normally is 3 months. Unused classes will be forfeited after the expiration date.

Payment

  • All payments must be made in full at the time of booking. Accepted payment methods include cash, credit/debit cards, and other methods specified at checkout.
  • Late cancellations and no-show fees may apply as detailed in our Cancellation Policy.

Health and Safety

  • Participants must disclose any medical conditions or injuries that may affect their ability to participate in classes or sessions.
  • GM pilateshape reserves the right to refuse participation if a client poses a risk to themselves or others.

Cancellation Policy

  • Clients must provide at least 24 hours’ notice for cancellations. Late cancellations and no-shows will incur fees as outlined in our Cancellation Policy.

Studio Etiquette

  • Participants are encouraged to arrive at least 10 minutes before class starts. Late arrivals may not be permitted to join the class for safety reasons.
  • Respect the studio, equipment, and other clients. Disruptive behavior will not be tolerated.
  • Personal belongings should be kept in designated areas.
  • Appropriate workout attire is required. Please wear comfortable clothing that allows for movement, and bring a water bottle.

Liability Waiver

  • By participating in classes and sessions, you acknowledge that there are inherent risks associated with physical activity. You agree to release GM pilateshape from any liability for injuries or damages resulting from participation.

Changes to Services

  • GM pilateshape reserves the right to modity or cancel classes, instructors, or schedules as necessary. Clients will be notified of any significant changes.

Privacy Policy

  • Your privacy is important to us. Please review our Private Policy to understand how we collect, use, and protect your personal information.

Governing Law

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes arising from these terms shall be resolved in the appropriate courts of Hong Kong.

Amendments

  • GM pilateshape reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

Contact Information

  • If you have any questions regarding these Terms and Conditions, please contact us at:
    • Phone: +852 6305 3555
    • Email: hello@gmpilateshape.co

Acknowledgement

  • By booking a class or session at GM pilateshape, you acknowledge that you have read and understood the Terms and Conditions.